“Recent developments worldwide, including the COVID-19 pandemic, and our ongoing commitment to delivering superior service and quality, prompted us to seek a TPA partner with the size, expertise and reputation to match our own,” Marsters said. Matrix is the integrated claims engine for sister company Reliance Standard Life Insurance Company. Today Matrix integrates short- and long-term disability, workers’ compensation, return-to-work services and personal/family and medical leave programs to help employers realize time, efficiency and productivity gains. An early leader in the outsourced absence management space, Matrix was founded in 1987 as a workers’ compensation administrator in San Jose, California.
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